At Corseten, we aim for your complete satisfaction with your purchase. Our returns and refunds policy is designed to ensure a hassle-free experience if you need to return an item.

RETURN ELIGIBILITY

Condition: Items must be unworn, unwashed, and in their original condition with tags attached to be eligible for return.

Time Frame: You have 15 days from the date of receipt to initiate a return.

Return Process:

1. Contact Us: Reach out to our customer service team at support@corseten.shop with your order number and reason for return.
2. Authorization: Upon approval, we will provide you with a return authorization number and instructions for returning the item.
3. Packaging: Ensure the item is securely packaged with the return authorization number included.
4. Shipping: You are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).

REFUNDS

Method: Refunds will be issued to the original payment method used for the purchase.

Processing Time: Please allow 7 business days for us to process your return and initiate the refund once we receive the returned item.

EXCHANGES

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process for the original item and place a new order for the desired item.

SIZE MISSHIPMENT COMPENSATION

In the event of a size misshipment, we apologize for any inconvenience and offer the following compensation:

1. Refund or Reshipment: You may choose to receive a full refund or request a reshipment of the correct size at no additional cost.

2. Free Shipping: We will cover the cost of return shipping if you opt for a reshipment.

3. Priority Handling: Size misshipments will be prioritized to ensure prompt resolution and customer satisfaction.

CONTACT US

If you have any questions or need assistance regarding our returns and refunds policy, please contact us at:

Address: 904 Dallas Lane, Lewisville, TX 75067, United States

Email: support@corseten.shop

Thank you for choosing Corseten for your workout clothing needs!

Corseten - Empowering Your Fitness Journey with Style.